Troubleshooting & FAQ
Nothing is being translated
Check the three switches for inline auto-translate: server enabled, channel allowed, member opted in with /talksy. Flag reactions work without any of them — if even those fail, the bot lacks permission to read or post in the channel.
A routed message arrived untranslated
Occasionally the engine judges a short, brand-heavy message to already be in the target language. Re-send it and it will be re-evaluated. If it happens repeatedly for normal sentences, tell us in the support Discord with the channel and time.
“Free route limit reached”
The server delivered 200 routed messages this month on its free route. Routes resume on the 1st, or immediately with Pro.
I can only add one route, but someone here has Pro
Pro links to a server when the subscriber adds a route there. Ask them to run /server route add once — see How Pro attaches to a server.
Adding a channel to a group replaced another one
This was a bug fixed in September 2026. Add the missing channels again with /server group add or the dashboard’s ✎ Edit and they now stick.
Frequently asked questions
What is the difference between server install and user install?
Server install (Add to Discord) needs Manage Server and gives the whole server auto-translate, routes, groups and glossary. User install attaches Talksy to your own account so /translate and Translate Message work in any server, with private replies.
How many languages does Talksy support?
More than 100, including every major world language. See the Supported languages page.
How accurate are the translations?
Very good for everyday and gaming chat in the major languages. Full sentences translate better than fragments; the glossary keeps names and jargon intact.
Is my data secure?
Translations are kept for 30 days and then deleted automatically. Talksy never DMs translations or posts your content in embeds. See Security & privacy.
Can I use Talksy commercially?
Yes. Pro is designed for large and commercial communities: unlimited routes and groups with one subscription for the whole server.
How do I upgrade or cancel?
From the dashboard at app.talksy.gg. Upgrades apply immediately; cancel any time from the billing portal.